Please reach us at rainbowfamilies.yorkshire@gmail.com if you don't see your question here.
CIC stands for Community Interest Company. A CIC is a type of limited company that is structured to benefit the community rather than private individuals. Rainbow Families Yorkshire CIC is registered with Companies House, pop our name into their Company search and you can find out more about how we are set up.
No, we ask everyone wanting to attend an event to get in contact with us to book a place via Facebook or Email. This way we can keep an eye on numbers, inform you of any changes, and ensure everyone's safety.
We ask that only parents, carers, guardians, or prospective parents attend our family events where children are present. However, for our adult 18+ events, you are welcome to bring allies and friends to ensure the safety of the group.
You are more than welcome to take pictures of your own children at events, but please always seek permission first if another child is captured in the photo. Please bear in mind that we do have some members and children who can not be posted on social media for various reasons, and we want to respect that in every case.
RFY has a business bank account that all monies paid by members or any funding/grants secured goes in to. This helps us ensure money is used for its intended purpose and we have a paper trail for audits. Bank details will be given to you when you contact to book onto an event. Please use the event title as your payment reference.
Our refund policy states that we will provide refunds for any tickets purchased up to 48 hours before the event.
Any events cancelled by RYF will be subject to a full refund.
We welcome both positive and negative feedback without prejudice. Please contact us via email and we will get back to you within 24hrs.